Shipping & Charges
For delivery within the EU 4,90 EUR delivery costs will be charged. Depending on order value or place of destination delivery charges may vary.
International shipping costs are 19 EUR. Customers are responsible for paying any additional costs including but not limited to customs, duties, and taxes.
We are always happy to assist you. Please contact shop@closed.com if you have any questions.

Take the time to decide! Products ordered from the Closed Online Shop can be returned within 14 days, and what's more, return shipment is FREE within the EU.

To return the products, please use the same shipping firm that delivered the products to you. Please use the return sticker enclosed in your package. Attach it to an easily visible position on the return package and simply hand in the package to a post office.
If you received your package by UPS, you may also commission UPS to retrieve your return shipment.

Please complete the return form enclosed with each consignment; this helps us process your return shipment as quickly as possible.

Make sure you keep the postage receipt safe until you have received confirmation that your return shipment has arrived with us. This receipt confirms the date of return shipment and also provides the receipt number for your return shipment.

Once we have approved the return shipment, you will receive an e-mail with confirmation that the invoice amount will be credited to your account in the next few days. You will receive this amount by the same method with which you paid for your purchase.

Please take note that you may only use the products for the purposes of testing – in a manner commonly permitted in a store to check that they fit – and that the products must be returned with the original label attached and with the return slip enclosed in the package.
We reserve the right to demand compensation in the event that the product quality has suffered as a result of any additional use.

The Closed Online Shop only accepts the return of products that were also purchased in the Closed Online Shop. Please return products that you have purchased in a Closed store to the store in which they were purchased.

If you have any questions or encounter difficulties, please make contact with our customer service:
Inside of Germany:
0800 00 00 912 freephone
+49 (0) 40- 42 23 66 61
at rates for international calls; mobile call charges may differ

Careguide Care Guide
Eligibility requirements
Eligibility requirements

The Skinny Pusher promotion runs from 19 June to 3 July 2014. Closed offers a one-time discount of 20 % to the new
Skinny Pusher in exchange for an old Closed jeans. The discount applies only to a pair of pants of the model Skinny
Pusher regardless of washing, color and size - subject to availability. Submitted old Closed jeans will not be returned to
the participant.

The discount code for the new Skinny Pusher will be sent via e-mail upon receipt of the old jeans at the Closed GmbH
(Straßenbahnring 6, 20251 Hamburg, Germany). To receive the discount code, you must be a registered customer in
Closed Online Shop. The discount code is valid until 10 July 2014.

Deadline for returning jeans is July 3, 2014 (postmark). Jeans that are sent after 3 July 2014 cannot participate in the
promotion and will not be given any discount. These jeans also cannot be returned.

Participation in the promotion is only possible within the EU. A free return label can be requested from our customer
hotline or via E-Mail:

Within Germany T 0800 00 00 91 2
(free of costs for all networks Mo-Fr 9.00-18.00h)
From the EU T + 49 (0) 40 – 42 23 66 61
(Costs depend on different international rates, costs vary for mobile phones Mo - Fr 9.00h - 18.00h)
Or via E-Mail shop@closed.com

The Skinny Pusher promotion relates only to original Closed Jeans, which are received at the Closed GmbH.

Promotion on Instagram

Participants who participate on Instagram must tag their photo with @closedofficial and #skinnypusher. The winner
will be selected from the Closed GmbH on 10 July 2014 and notified via Instagram.

Any recourse to courts of law is excluded.
Register a new account

By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.

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